president Platform Privacy Notice
This page describes what we collect when you use president and how we keep that data protected. We at president take your privacy seriously. When you create an account, deposit via QRIS or e-wallet, place bets on Liga 1 or live-dealer games, or request a withdrawal, we collect certain information — your name, contact details, payment method, and betting activity. We use this data only to provide our services, comply with applicable law, and protect your account.
Our privacy commitments are straightforward: we do not sell your personal data to third parties. We do not use your information to market unrelated products. We encrypt sensitive data like passwords and payment details. We allow you to access, correct, or request deletion of your data. And we respond to privacy concerns promptly.
Services on president are available only where local law permits. Our privacy practices comply with applicable data protection regulations in supported jurisdictions. This notice explains what we do, how long we keep data, your rights, and how to contact us with questions.
What data we collect on president
We collect data in three main categories. First, identity and account information: when you create a president account, we ask for your full name, email address, phone number, and date of birth. We may ask for additional details during account verification — a government-issued ID, proof of address, or tax identification number depending on your jurisdiction and activity level.
Second, payment information: when you deposit or request a withdrawal on president, we record the payment method (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, and the timestamp. We do not store your full card numbers or full e-wallet credentials — payment processors handle those securely. We record only enough detail to match deposits to your account and to process withdrawals.
Third, activity data: we log every bet you place, every result, and every session. This includes which games you play (Liga 1 markets, live-dealer blackjack, slot games like Aviator or Sweet Bonanza), how much you wagered, when you played, and the outcome. We use this record to settle bets, track your account balance, and detect fraud or suspicious behaviour.
Data we collect on president
- Identity: name, email, phone, date of birth, government ID, proof of address
- Payment: deposit/withdrawal method, amount, timestamp (not full card/e-wallet credentials)
- Activity: bets placed, results, session timestamps, game selections
- Device: IP address, browser type, operating system, device identifier
- Communication: support tickets, chat logs, feedback
How we use your data on president
We use your data to operate president and provide our services. Identity and payment information allow us to create and verify your account, process deposits and withdrawals, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Without this data, we cannot accept your funds or settle your bets fairly.
Activity data helps us calculate your account balance, settle wagers, detect fraudulent bets, and prevent unauthorized access. If we notice unusual activity — repeated failed logins, unexpected withdrawals, or bets placed from unusual locations — we may contact you to confirm it's really you. This protects your account from compromise.
We also use aggregated, anonymized data to improve president. For example, we analyse which games are popular, which payment methods are used most, or when peak usage times occur. This analysis helps us optimize our platform, reduce errors, and allocate resources. We do this analysis only on anonymized data — we never link it back to you individually.
Data sharing and third-party processors
We share your data only when necessary — with payment processors, compliance partners, and service providers. Our payment processors (the banks and e-wallet operators behind mobile banking, local payment, online payment, and others) receive your payment details to execute deposits and withdrawals. These processors are bound by their own privacy policies and data protection laws.
We may share aggregated betting data with our game providers (for example, Evolution Gaming for live-dealer tables, or Aviator and Sweet Bonanza game studios). This helps them understand player behaviour and improve their games. We share only anonymized data — no personal identifiers.
We also share data with compliance and anti-fraud partners. These include payment verification services, identity verification providers, and services that help us detect money laundering or account takeover fraud. These partners are contractually obligated to use your data only for the specific compliance purpose we've hired them for.
Finally, we may be required by law to disclose your data to government authorities, courts, or regulators if we receive a legal request. We will do this only if legally required and will notify you whenever possible, unless the law forbids us from doing so.
How long we keep your data on president
We retain identity and payment data for as long as your president account is active, plus a period after closure (typically five years) to comply with financial regulations and to handle any disputes or chargebacks. This retention window is standard for gaming and financial services operators.
Betting activity and session logs are retained for at least seven years. This helps us settle disputes, investigate fraud claims, and maintain audit trails that regulators may require. After that period, we delete or anonymize this data unless law requires us to keep it longer.
If you request account deletion, we will close your account and stop processing new transactions. However, we cannot delete historical data if we are legally required to keep it (for example, for anti-money-laundering compliance). We will delete what we can and explain what we must retain.
Your rights regarding data on president
You have the right to access your personal data on president. You can log into your account and view your profile, betting history, and transaction records anytime. If you want a complete download of all data we hold on you, contact our support team and we'll provide it in a standard format within the timeframe required by law.
You can request correction of inaccurate data. If your address or contact details are wrong, update them in your account settings or ask our support team to correct them. We will update our records promptly.
You have the right to request deletion of your data, subject to legal restrictions. We will delete what we are allowed to delete. However, if you have active bets or pending withdrawals, we must retain data until those transactions settle. Similarly, we cannot delete data if we are legally required to retain it for compliance purposes.
You can object to our use of your data for certain purposes. For example, if we are using your data for marketing, you can opt out. You cannot, however, object to uses that are necessary to provide our services or comply with law.
Cookies and tracking on president
We use cookies on president to remember your login session, store your preferences (such as language or theme), and measure how you use our platform. A cookie is a small text file stored on your device; it allows us to recognize you when you return to president and to provide a seamless experience.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until they expire or you delete them). We also use analytics cookies to understand traffic patterns, error rates, and feature usage. These analytics help us improve president but do not track you across other websites.
You can control cookies in your browser settings. Most browsers let you delete cookies or refuse new ones. However, if you disable cookies on president, some features may not work properly — for example, you may be logged out more frequently, or your preferences may not be saved.
How we protect your data on president
We use encryption to protect sensitive data in transit. When you log in, deposit money via QRIS or e-wallet, or request a withdrawal, your data is encrypted using industry-standard TLS (Transport Layer Security). This means even if someone intercepts your connection, they cannot read your passwords or payment details.
We encourage you to enable two-factor authentication (2FA) on your president account. Once enabled, every login from a new device requires a one-time code sent to your phone. This prevents unauthorized access even if someone learns your password.
Our servers are secured with firewalls, regular security audits, and access controls. Only authorized staff can access your data, and they can only access what they need to do their job. We log all access to personal data and review these logs regularly for suspicious activity.
Jurisdiction and cross-border data transfer
President operates in supported jurisdictions. If you are in Jakarta, Surabaya, Bandung, Medan, or another supported region, we comply with local data protection laws. Our servers may be located outside your jurisdiction, and your data may be transferred internationally to be processed. However, we ensure that any international transfer includes adequate safeguards — either through contractual clauses, adequacy decisions, or your explicit consent.
If you have questions about where your data is stored or how it is protected during international transfer, contact our support team. We will provide details about the safeguards in place.
Contacting us about privacy on president
If you have questions about our privacy practices, want to exercise your rights, or have a privacy concern, contact our support team. You can reach us via email or live chat from your president account. We aim to respond to privacy inquiries within seven business days.
If you are not satisfied with our response, you may lodge a complaint with the data protection authority in your jurisdiction. We cooperate with regulatory bodies and will respond to official inquiries promptly.
We review and update this privacy notice periodically as our practices change or as new laws take effect. We will notify you of material changes and, where required by law, will ask for your consent before implementing significant new uses of your data.
Your privacy is central to how we operate president. We collect only what we need, protect it carefully, and use it only for purposes you would reasonably expect. Our commitment is transparency — this notice explains what we do, and we answer questions promptly. Thank you for trusting us with your data.